Vicidial Consultants and Call Centre Consulting
Small Vicidial installations are fairly straight forward, but when you start getting into multi-server envoirenments or customising Vicidial, then it starts to get a little tricky. There's nothing worse than having a call centre full of agents when all of a sudden the system stops working and you have no idea why. That's where we come in.
We are the only UK registered partner for Vicidial. As a result we have in depth knowledge of the solution and can customise and optimise to your requirements.
We offer call centre consultancy, vicidial consulting and general VoIP consulting to companies wishing to deploy advanced and or complex Asterisk based systems. We have over seven years of developing solutions starting back on Asterisk V 0.9. When it comes to call termination, we have thousands of channels available with sophisticated billing and fraud systems in place.
We now have 100′s of installations of Vanilla Asterisk as well as ViciDIAL call centre solutions based on Asterisk.
When your call centre can't afford to go down or run slowly, that's when you need to call us.
We're here to help and take the weight off of your shoulders.
Please feel free to contact us on 01626 832423 with your requirements for vicidial, call centre or general VoIP consultancy.