ViciDial Call Centre Solutions from Antheus Telecom
Antheus is the only company in UK that is a registered Vicidial Partner
If you’re looking for a reliable, efficient and cost effective sub 1,000 seat cloud call center solution then Antheus can deliver.
We can provide you with long or short term agreements and if you start small and realise you’re going to need more agents, our call center solutions are fully scalable to meet demand.
Antheus are able to offer hosted call center solutions without long term contracts. We are able to offer this because we are absolutely confident that once you’ve received the level of service we provide, you will want to keep your business with us.
We recently saved a Manchester based company over £1 million a year in license fees for their 800+ agents
Rock Solid, Reliable Call Center Solutions With No Long Term Contracts
We use state of the art hosting for all of our call centers providing unbeatable availability and reliability. All of our servers are closely monitored to ensure that they are running without errors at full speed.
Our Commitment To You
Our call centres have fantastic availability with a true average uptime of 99.99%. Through well thought out system design and careful attention to detail a single server is capable of handling up to 25 agents. Our call centers are fully scalable and we are able to add servers and increase the capacity of your call center to hundreds of agents.
By using a dedicated server for each of our clients, we are able to give you peace of mind, you’ll know that other Antheus Telecom clients will not be impacting on the level of service that you can offer to your own clients by placing load on your server. We regularly check all of our servers to ensure that they are running within reasonable tolerances and that you’re receiving the best service possible.
In addition to reliability, being cost-effective and efficient, our dialler systems give you a plethora of customisation options and an extensive feature set. With our years of knowledge and experience we can customise the system to do almost anything you need it to do! A list of most of the major features can be found on the ViciDial features tab.
DC at Telehouse West, Docklands, as seen from hotel
If you think a Vicidial based system from Antheus could be what your business needs, why not give us a call on 0800 047 0214.