We’re are pleased to announce that we are finalists for the ITSPA awards for our VoIP based Healthcare Solution in the best vertical solution category.
Our entry was based on our new healthcare specific solution that’s been deployed to over 60 offices around the country for a well known healthcare provider.
A few of the highlights of the submission were:
- New portal was developed, and every employee has a login. Changes to Hot desking, Central directory, password changes etc can all be accomplished with a full audit trail.
- Management teams are able to listen to call recordings of conversations throughout their domain as well has being able to flag certain calls as sensitive so that only senior management can listen to them.
- Out of hours call diverts can be setup for remote offices, forwarding to central support. In addition, there’s a ‘BIG RED BUTTON’ that immediately sends all calls around the UK to central support in a DR situation.
The Winners will be announced at the ITSPA Awards held in the Barbican Tropical gardens in London on Thursday 24th May 2018