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Antheus - the ONLY authorised Vicidial partner in the UK

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Vicidial call centre solutions from Antheus Telecom

If you’re looking for a reliable, efficient and cost effective sub-1,000 seat cloud call centre solution then speak to Antheus. With 10+ years of experience, we’re the UK’s only official Vicidial supplier.

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  • What is Vicidial?

    Vicidial is the most popular open-source contact centre solution in the world.

  • Who is Vicidial's UK partner?

    Antheus Telecom is the only UK company that is a registered Vicidial partner. As a Vicidial partner, Antheus is fully certified in the technical aspects of Vicidial. Our experts are fully trained by Vicidial to correctly install and configure the Vicidial system, and to provide specialist technical support and customisation services.

  • Is Vicidial scalable?

    Yes.Through well thought out system design and careful attention to detail, a single server is capable of handling up to 25 agents. And if you start small and realise you’re going to need more agents, all our call centre solutions are fully scalable to meet demand. Therefore we are able to add servers and increase the capacity of your call centre to hundreds of agents.

  • Do I need to sign a long-term contract?

    No. Antheus can offer hosted call centre solutions without long term contracts. This is because we are absolutely confident that once you’ve received the level of service we provide, you will want to keep your business with us.

  • Can I get help if I need it?

    Of course! Simply send an email to support@antheus.co.uk and we’ll be happy to help.

  • Is it secure?

    Very. We use state of the art hosting for all our call centres. So we provide unbeatable availability and reliability. We monitor all our servers closely thereby ensuring that they are running without errors at full speed.

  • What about reliability?

    Our call centres have fantastic availability with a true average uptime of 99.99%. By using a dedicated server for each of our clients, we can give you the ultimate peace of mind. So you’ll know that other companies will not impact on the level of service that you can offer by placing load on your server. We regularly check all of our servers to ensure that they are running within reasonable tolerances. This means that you’re always receiving the best service possible.

  • Is it cost effective?

    Simply put, we can provide you with the most cost effective solution for your call centre. As an example, we recently saved a Manchester-based company over £1million a year in license fees for their 800+ agents!

  • What features does it have?

    Our dialler systems give you a wealth of customisation options and an extensive feature set. With our years of knowledge and experience we can customise the system to do almost anything you need it to do!

  • How can I find out more?

    Just contact us to discuss your requirements in more detail. One of our experts will help you.

Telehouse West as seen from Hotel Carl Park

Got a question that we haven’t answered above? Please contact us; we’re always happy to help.

Looking for UK Vicidial Training?

Onsite Vicidial training is available at a cost of just £600 for a day, for up to 8 people. This also includes a licensed copy of the full colour Vicidial manual. Vicidial training from Antheus is ideal for system administrators and call centre managers. It provides a solid grounding in getting the most out of your call centre. Agent training is not normally required since operation from the agent’s perspective is very straightforward and intuitive.